Residential Contractor News

You spend a lot of time and effort visiting a home, taking measurements, discussing options, and crafting a proposal for your customer. On average, only 2% of sales are made during that first point of contact. That means if you don’t follow up, even with a simple follow-up email, you’re missing out on potentially 98% of your sales. Don't let the sale slip away! Learn how to create great follow-up emails that will win you more bids.

We know customers make buying decisions based on emotion and human interaction. The need for social distance, face masks, and the shunning of the good ol' fashioned handshake has caused many businesses to reinvent what it means to connect with their customers. Here are a few ways you can earn customer trust during this unique time.